Return & Refund Policy

Last Updated: 11/08/2026

At Premier Store, we want you to be satisfied with your purchase.

1. Return Eligibility

We accept returns for eligible products within 7 days of delivery. The product must be unused, unopened, and in its original packaging.

2. Damaged, Defective, or Incorrect Product

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery.

To request a return or refund, please provide:

• Order Number

• Customer Name

• Phone Number

• Clear photos of the product

• Clear photo/video showing the damage or issue

• Photo of the product packaging/shipping label

• A brief description of the issue

3. Refunds

After we receive and inspect the information/product, we will determine whether the request is eligible for a refund. Approved refunds will be processed to the original payment method.

4. Non-Returnable Products

Products that have been opened, used, damaged after delivery, or returned without original packaging may not be eligible for a refund.

5. Return Shipping

Return shipping costs may be the customer's responsibility unless the product was damaged, defective, or incorrectly delivered.

6. Contact Us

For return or refund requests, contact us at:

Email: help.premiestore@gmail.com

Please include your order number and the required photos/videos when contacting us.